Re-defining the C in CRM: community relationship management

In this blog I would like to share my thoughts on how to build a customer centric organization from a Web 2.0 or Enterprise 2.0 view.

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donderdag 6 augustus 2009

Interesting presentation by Andrew McAfee on Enterprise 2.0

woensdag 1 juli 2009

The Evolving Web In 2009: Web Squared Emerges To Refine Web 2.0 [Dion Hinchcliffe's Web 2.0 Blog]

The Evolving Web In 2009: Web Squared Emerges To Refine Web 2.0 [Dion Hinchcliffe's Web 2.0 Blog]

maandag 29 juni 2009

I'm starring in one of our solution movies (dutch)

vrijdag 26 juni 2009

Taking the leap: Social Business Design : Enterprise 2.0 Insights and Strategy | Socialwrite.com

Taking the leap: Social Business Design : Enterprise 2.0 Insights and Strategy Socialwrite.com

dinsdag 23 juni 2009

The Social Web and Global Account Management

Last Friday I attended the inaugural address of Prof. dr. George S. Yip on ‘ Managing Global Customers’ . Prior to the inaugural representat...

vrijdag 8 mei 2009

Video: Highlevel of the Five Eras of the Future of the Social Web

donderdag 7 mei 2009

Executive Social Marketing Bootcamp

Check out this SlideShare Presentation: Executive Social Marketing Bootcamp View more presentations from David Alston .

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