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Re-defining the C in CRM: community relationship management

In this blog I would like to share my thoughts on how to build a customer centric organization from a Web 2.0 or Enterprise 2.0 view.

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vrijdag 26 juni 2009

Taking the leap: Social Business Design : Enterprise 2.0 Insights and Strategy | Socialwrite.com

Taking the leap: Social Business Design : Enterprise 2.0 Insights and Strategy Socialwrite.com
Gepost door Remco Kroes op 03:54

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