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Re-defining the C in CRM: community relationship management

In this blog I would like to share my thoughts on how to build a customer centric organization from a Web 2.0 or Enterprise 2.0 view.

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donderdag 15 januari 2009

How to gain and retain customers effectively in challenging times

Customer intimacy as recession proof strategy
View SlideShare presentation or Upload your own. (tags: e-mail marketing)
Gepost door Remco Kroes op 10:32 1 opmerking:
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